Workshop highlights are:
- A hugely interactive and practically based communication experience
- A highly supportive environment, in which each delegate can experiment with their learning and gain valuable feedback
- Tried and tested communication techniques are employed to generate tangible and immediate improvement; genuine progression is clearly observed
- Delegates will leave with greater confidence to face their audiences and an action plan for “commanding presence”. They will have the knowledge of how to deliver impressive engaging performances that will mark them out as exceptional employees and will add value to the organisation
The Structure
Module 1 - Advanced Communication & Interpersonal Skills
Module 2 - Advanced Presentation Skills
The Goals
The goals of this programme are to:
- Develop communication skills and abilities which can be put to immediate use in the workplace.
- Recognise personal communication styles and behavioural preferences that impact the influence we have on other people and groups.
- Develop strategies for creating a positive work environment and mage conflict effectively.
- Recognise differing behavioural styles and learn to adapt to them in order to build lasting rapport.
- Identify the essential components of a great presentation and how to implement them in practice.
- Learn to use appropriate body language, voice and tone in order to create a positive and lasting first impression in every situation and presentation.
- Build a commanding presence to communicate with impact and influence.
The Process
The seminar is carefully designed to address all styles of learning and to engage participants fully. Lectures and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations. This process makes training fun filled, fast-paced, challenging and empowering. This seminar uses the cutting-edge skills of Neuro-Linguistic Programming and Emotional Intelligence to open your mind to how people think. In week two these skills are applied and employed to the art of presenting. Practical sessions enable the delegate to prepare and deliver compelling presentations that engage their target audience. Participants learn how to create and deliver presentations to peers, management and clients. Emphasis is on delivering presentations that are designed to meet the needs of the audience and speaker. This workshop is highly practical, giving participants the opportunity to practice their presenting skills in a supportive atmosphere. DVD recording facilities offer a powerful option for advanced reflection on personal performance.
The Benefits
Delegates will:
- Be able to construct an impressive, engaging presentation from preparation to delivery.
- Learn to tailor their message to the needs of the audience.
- Learn to project the voice with confidence and effect.
- Pace a presentation to increase clarity, enhance presence and hold the attention of an audience.
- Develop greater confidence to deliver business presentations to teams, organisations and clients.
- Learn effective use of visual aids.
The Results
Delegates will:
- Develop the essential skills for leadership and for communicating as a leader.
- Understand the innovative business tools of NLP, Emotional Intelligence and behavioural techniques and be able to model those skills when working with others.
- Demonstrate confidence in front of colleagues, customers and friends.
- Utilise crystal clear communication models in order to maintain rapport.
- Learn to use appropriate body language, voice and tone in order to create a positive and lasting first impression in every situation.
- Be able to construct an impressive, engaging presentation from preparation to performance aligned to audience needs.
- Learn to project the voice with confidence and effect.
- Pace a presentation to increase clarity, enhance presence and hold the attention of an audience.
- Learn effective use of visual aids.
The Core Competencies
- NLP and Emotional Intelligence.
- Problem Solving and Decision Making.
- Communication and Interpersonal Skills.
- Self-awareness.
- Assertive presence.
- Business presentation skills.
- Planning and Organising.
Module I: Advanced Communication & Interpersonal Skills
Day 1: How to Build Lasting Rapport
- The art of building lasting rapport & how to identify behavioural traits and react to them?
- How to modify your own behaviour to match other’s & how to sharpen your senses to signals others are sending you?
- Connect with colleagues and clients at a level that creates deeper trust and commitment.
- Step into another person’s shoes to better appreciate their experiences and motivations.
- Read body language in order to understand how others are thinking and responding to you.
Day 2: Self Awareness
- Key concepts of NLP & the relationships between NLP and Emotional Intelligence.
- Connecting your feelings for greater self-awareness & Eliciting emotions.
- Noticing your unconscious messages and following your intuitions.
- Self-talk and what it means?
- Maslow’s Hierarchy of Needs.
Day 3: Crystal Clear Communication
- Powerful listening and questioning techniques.
- Thinking patterns, Filters to communication and the use of Metaphors.
- Sub-modalities and Perceptual positions.
- Climates of trust and well-formed outcomes.
- Communication exercises.
Day 4: Empathy
- Communicating first impressions.
- The secrets of body language and how we communicate.
- Filters to communication.
- Understanding the science of lying.
- Learning Styles and modelling – how others do things?
Day 5: Motivation
- Logical levels of change.
- The importance of values in motivation and secrets of motivation.
- Eliciting values for yourself and your organisation.
- Creating a positive future for your organisation.
- Stepping into the future.
Module II: Advanced Presentation Skills
Day 6: The building blocks of effective business presentations
- Fears and concerns about presenting.
- Working together and the feedback process.
- Pre-prepared presentation on subject of personal choice.
- Key learning’s and outcomes.
- Presentation I: Organising your presentation – Who? What? and Why?
Day 7: Giving structure to your business presentation
- Who is your audience? What are their needs? Key elements of the message and why required?
- Structuring the message: the BOMBER process (bang/ opening/ message/bridge/ examples/ recap).
- Brainstorming materials.
- Stage management, the physical environment and visual aids.
- Practical Presentation II: opportunity to repeat delivery of I or differing choice.
Day 8: The psychology of presenting: controlling self, stress and emotions
- Top ten fears – irrational fears of presenting.
- Handling nervous reactions.
- Vocal projection: stories and anecdotes.
- The psychology of presenting (left and right brain) and maintaining audience interest.
- VHF –NLP -engaging the audience lighthouse techniques.
Day 9: Business presentations with style
- Managing your audience and handling difficult questions.
- Handling difficult people!
- Practical Presentation III.
- Video Feed-back: the power of the captured image!
- Personal Reflections of presentation.
Day 10: Fine tuning for perfect presenting
- Assessing personal performance and advanced tools to involve the audience.
- Top Ten closing tips for business presenting.
- Self-belief: Positive affirmations about presenting.
- Business performance coaching for success.
- Action planning for personal, team and organisational improvement.
Language: English.
Place: London – UK.
Venue (TBC): Radisson Edwardian Sussex Hotel (Address: 19-25 Granville Place, Marylebone, London W1H 6PA – UK).
