COURSE OBJECTIVES:
At the end of this course the participants will be able to:
Understand the basics of facilities management.
- Understand how to draw up a preventive maintenance concept based on risk.
- Develop strategies to decide when and what to outsource?
- Understand the different types of contracts.
- Identify and monitor the facilities management-processes performance.
TARGET AUDIENCE:
Professionals who are responsible for the management, operation, and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping…etc.)
- Professionals aiming to update themselves on the basic elements, best practices, and implementation aspects of facilities management.
COURSE OUTLINE:
DAY 1: An Overview of Facilities Management
- The Facilities Management Process in general.
- Facilities Management as a business within a business.
- Facilities Phases.
- Facilities Planning and Realisation.
- Relationship between Facilities Management and Asset Management.
DAY 2: The Basic Elements of Facilities Management
- Facilities Roles and current state of your Facilities’ Management Processes.
- Types of planning.
- Life Cycle Cost Principles.
- Budgeting Principles.
- Work Planning Performance Management.
DAY 3: Preventive Maintenance and Maintenance Strategy
- Disaster recovery plans and maintenance concepts.
- Understanding RISK.
- Risk-Based Maintenance and Methodology.
- Steps in developing an effective & risk-based maintenance strategy.
- Typical inspection and maintenance tasks for utilities.
DAY 4: Outsourcing and Contracting
- What to outsource and what not?
- Choosing the right contractor.
- Contract types.
- The contracting cycle.
- Service Level Agreements.
Unit 5: Performance Monitoring and Benchmarking:
- Continuous improvement.
- Monitoring performance: development and use of Key Performance Indicators.
- The Facilities Management Balanced Scorecard (FMBSC).
- Assessments, audits and benchmarking; a practical exercise in auditing.
- Course review/Wrap up.
VENUE: TBC
LANGUAGE: ENGLISH
