This intensive training program equips management-level professionals with the knowledge, skills, and practical tools required to handle HR investigations and disciplinary procedures with fairness, consistency, and legal compliance. Participants will explore the end-to-end process, from recognising potential misconduct and initiating investigations to implementing corrective actions and ensuring ethical and organisational alignment.
Through interactive lectures, case studies, group exercises, and role-plays, managers will gain confidence in managing sensitive situations, minimising legal and reputational risks, and maintaining workplace trust. The program emphasises best practices and provides real-world applications to help participants handle employee misconduct cases professionally and effectively.
COURSE OBJECTIVES
By the end of this training, participants will be able to:
- Conduct fair and structured HR investigations that comply with organisational policies and legal frameworks.
- Apply disciplinary procedures consistently to promote accountability and organisational justice.
- Recognise and manage potential risks (legal, reputational, ethical) during disciplinary processes.
- Improve decision-making and documentation to withstand scrutiny in internal and external reviews.
- Foster a workplace culture of integrity, fairness, and trust through effective leadership in disciplinary matters.
TARGET AUDIENCE
- HR Managers.
- Line Managers and Supervisors.
- Senior Management.
- Employee Relations Specialists.
- Compliance Officers.
- Organizational Development Managers.
- Legal & Risk Managers involved in HR processes.
Day 1: Foundations of HR Investigations
- Understanding the role of investigations in HR management.
- Legal & ethical frameworks in disciplinary procedures.
- Identifying types of workplace misconduct.
- Responsibilities of managers in disciplinary cases.
- Balancing fairness, confidentiality & transparency.
Day 2: Investigation Planning & Execution
- Preparing an investigation plan.
- Gathering & preserving evidence.
- Interview techniques for witnesses & employees.
- Documentation standards & reporting formats.
- Avoiding bias & ensuring procedural fairness.
Day 3: Disciplinary Procedures in Practice
- Progressive discipline models & policies.
- Conducting disciplinary hearings.
- Determining appropriate disciplinary actions.
- Communicating disciplinary outcomes effectively.
- Handling appeals & grievance procedures.
Day 4: Complex Cases & Risk Management
- Dealing with harassment, discrimination & fraud cases.
- Cross-border investigations & global HR policies.
- Managing retaliation risks & whistleblowing cases.
- Legal risks and compliance with labour laws.
- Engaging external advisors & legal counsel when necessary.
Day 5: Case Studies, Role-Plays & Action Planning
- Real-world case study analysis (Uber’s Workplace Misconduct Investigation (2017).
- Group role-play: simulated investigation & hearing.
- Identifying gaps in current organisational procedures.
- Creating a personal action plan for implementation
- Building a culture of accountability & trust.
