The Goals
The goals of the course are as follows:
- To examine the use of internal and external measurement frameworks which establish the contribution of the HR function.
- To be able to conduct detailed Problem analysis assessments.
- To be able to identify appropriate Decision Making options.
- To make decisions based on evidence rather than opinion.
- To understand the principles of Organisation change.
- To understand the theory around organisation change.
- To drive strategic change rather than react to it.
The Process
The course will be highly interactive with tutorial input as well as case studies and syndicate work. There will be much opportunity for discussion and for participants to compare experience.
Time will be allocated at the end of each day to reflect upon the learning and plan the transfer back to the work place.
The Benefits
Participants will gain the skills needed to design their own internal framework for measuring the effectiveness of the HR function.
Also, participants will:
- Consider whether the use of narrative can complement the use of metrics and analytics.
- Design an external analytical framework.
- Consider the messages revealed by analysis and measurement.
- Develop HR policy responses to a range of messages from metrics and analytics.
- In turn this will lead to Participants being able to develop a strategic role for the HR function.
The Results
As a result of attending this course Participants will be able to:
- establish a role for the HR function which moves from the traditional, administrative function concerned with process to a force for driving strategic change in an organisation.
- have a better understanding of strategy and change management.
The Core Competencies
- Analytical thinking.
- Problem identification.
- Decision making.
- Business awareness.
- Capability development.
- Change leadership.
- Information seeking.
- Strategy delivery.
Day 1: Corporate Strategy
- Introductions and programme objectives.
- The context for HR.
- Strategic Business Planning.
- Corporate Social Responsibility.
- Human Capital Management.
Day 2: HR Tools and Methods
- What should be measured?
- The effectiveness of the HR function.
- Internal Frameworks.
- Morale & Motivation.
- Long-Term Development.
Day 3: Driving Organisational Change
- Theories of organisation change and how to use them.
- The Softer Side of HR.
- Avoiding a blame culture.
- The Relationship between HR and the Line.
- The New Roles in the HR Function.
Day 4: Connecting HR Metrics and Analytics with Action 1
- Change Management.
- Employee Relations.
- The Relationship between HR and the Line.
- The Use of Competencies.
- Succession Planning.
Day 5: Driving Organisational Change: Connecting HR Metrics and Analytics with Action 2
- Employee Motivation.
- Empowerment and Accountability.
- Performance Management; The four stage process – agreeing objectives, feedback, coaching and appraisal.
- Case Study.
- Conclusion and Action Planning.
Language: English/Arabic
Place: London (UK)
Venue (TBC): Radisson Blu Edwardian Sussex Hotel (19-25 Granville Pl, Marylebone, London W1H 6PA)
