CONFERENCE OBJECTIVES
At the end of this conference, participants will be able to:
- Introducing participants to key concepts, models and frameworks for effective KPI development and alignment with railway strategic goals.
- Share global practices and case-studies in KPI management from leading railway administration and transport agencies.
- Exploring tools and methodologies for leveraging KPIs to improve operational efficiency, safety and service
- Examining how KPI strategies can support compliance with national policies, environmental targets and SDG Commitments.
- Discuss mechanisms to improve integration and coordination of KPIs across departments such as operations, maintenance, customer service and finance.
- Addressing common barriers to effective KPI deployment, including data quality, change resistance and legacy systems.
- Enable participants to draft or refine their own KPI roadmaps tailored to their organisation’s strategic vision and operational realities.
TARGET AUDIENCE
- General Secretaries.
- Senior Administrators.
- Executive Coordinators in Railway Companies.
CONFERENCE SCHEDULE
DAY 1: Strategic Role of KPIs in Railway Governance
- Importance of KPIs for transparency.
- Role of the General Secretary in KPI Governance.
- Understanding KPIs: Types & Functions.
- KPI failures & lessons learned.
- Define Vision Aligned KPIs.
DAY 2: KPI Design & Data Systems in Railways
- SMART criteria, cascading KPIs from corporate to operational levels.
- KPI development framework.
- Digital tools for KPI monitoring.
- Data Governance & Integrity in KPI reporting.
- Building a simple KPI dashboard.
DAY 3: Performance Monitoring & Cross-Department Coordination
- Execution & Accountability.
- Setting-Up KPI review cycles.
- Coordinating KP ownership across departments.
- Handling conflicts & resistance to KPIs.
- Political, Organisational & Behavioural aspects of KPI enforcement.
DAY 4: Reporting, Decision-Making & Future Trends
- Driving Change & Impact.
- From Data to Decision: Using KPIs for Policy Shift.
- Sustainability & Safety KPIs in Railway Industry.
- Emerging Technology & the Future of KPI Management.
- Drafting a KPI Action Plan.